Support Policies


Support Policy


Jeksky.live is happy to work with you! We are here to resolve all your issues.

Support Channels
You can contact us through the following channels:

- Email: info@jeksky.live
- Contact Form: Available on Jeksky.live

Support Timings
We are available 24/7, but our response timings are as follows:

- Monday to Friday: 10am to 6pm IST
- Saturday and Sunday: 10am to 2pm IST

Support Request Process
To submit a support request, follow these steps:

1. Contact us through our contact form or email.
2. Clearly describe your issue or question.
3. We will respond to your support request and try to resolve your issue.

Resolution Timings
We will try to respond to your support request within:

- 24 hours (weekdays)
- 48 hours (weekends)

Support Policy Updates
We reserve the right to update our support policy from time to time. Please review our support policy periodically....

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